HR Operations Manager

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We are looking for someone who prioritizes thoughtful system interface and “just-in-time” design to create understandable and meaningful human-centric interactions. For example: how can we automatically surface information to employees at just the right time when it is most relevant, impactful, and how can we do it as unobtrusively and elegantly as possible?

This role will also serve as a subject matter expert on benefits, immigration, and general HR compliance. In this capacity, our HR Operations Manager will ensure that our benefits and compensation are competitive, our immigration processes run smoothly, and that all applicable required filings and testing are complete and successful.

In this role you will:

Design and implement delightful employee experiences across our systems
Analyze and utilize data to make informed and educated decisions
Support our employees directly and through our systems
Manage our HR stack (software, systems, and process)
Benchmark and manage our total rewards program(s)
Ensure Immigration records and process accuracy
Support and administer our benefits programs
Complete regular compliance and filings
Ensure data integrity and accuracy
Own your impact

We’re looking for someone with:

Intense curiosity
Love of learning
Customer-first mindset
Design thinking and problem-solving
Clarity, approachability, and precision in communication
Understanding of the employee lifecycle; from pre-onboarding to off-boarding and everything in between
Knowledgeable understanding and experience with:

Standard annual HR compliance
HR systems management
Benefits administration
US immigration
Total rewards

We think you’ll thrive in this role if you:

Enjoy solving challenging problems. When there isn’t a clear solution, you take the time to understand the root complexities of a problem and work to find a holistic solution.
Create innovative solutions. You understand the value of innovation and use it to great effect, where needed and when appropriate.
Care about the human. Everything we do is in service to making OpenAI a great place to work for our colleagues. When we need to make decisions, we start with the human impact and prioritize making that impact and experience as wonderful as possible.
Care about details. The key to success in this role is a love of details. From spreadsheet accuracy to careful craftsmanship in policy, the small parts – even the parts no one else sees – matter.
Want to make something really great. The bar is high, but so too is the opportunity to make a difference.

P.S. Hi, it’s me, the hiring manager for this role. I know cover letters are considered a bit outdated, but I do think they are helpful and important, and I do enjoy reading them so please take the time to write one if this role is interesting to you. I’d love to learn more about why this role excites you and why you feel there is a fit between your experience and this role. Looking forward to it!

Compensation

This role is based in our San Francisco HQ. The annual salary for this position, depending on level, starts at $160,000. We also offer top-of-market benefits and generous equity that is structured to provide multiple paths to liquidity.

Benefits and Perks

Medical, dental, and vision insurance for you and your family
Mental health and wellness support
401(k) plan with 4% matching
Unlimited time off and 18+ company holidays per year
Paid parental leave (20 weeks) and family-planning support
Annual learning & development stipend ($1,500 per year)

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