Salesforce Administrator

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Our Salesforce Administrator is responsible for design, configurations and  administration of new and existing Salesforce.com features..  You’ll help identify, prioritize, and unlock the value of Salesforce.com for the organization.

Your Roles and Responsibilities:

Design, configure and administration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Managed Packages
Architect and optimize the Salesforce.com environment for our users
Manage Salesforce.com data feeds and other integrations
Develop and create customized reports and dashboards
Keep abreast of new Salesforce features and functionality, and provide recommendations for process improvements
Partner with support teams to handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
Complete regular internal system audits and prepare for upgrades
Manage and build customized solutions in Salesforce.com and associated systems that support business requirements and processes; drive system design and configuration with scalable solutions addressing potential future needs
Develop and maintain documentation, solutions for common user problems, and SFDC policies/procedures as required
Oversee the feature request/support backlog and work with the Sales Operations leadership to prioritize and execute
Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system
Evaluating complex business and technical requirements, communicating inherent security risks and solutions to technical and non-technical business owners.
Develop automation and process improvement opportunities to improve the usability, transparency and accuracy of Salesforce information for business continuity

Qualifications

5+ years of experience with Salesforce and at least 2 as a Salesforce admin
Current Salesforce certifications for Salesforce Admin and Sales Cloud
Past business or Salesforce consulting experience preferred
Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
Strong understanding of Salesforce best practices and functionality
In‐depth knowledge of the standard capabilities of Salesforce.com and have successfully expanded on those capabilities
Previous re‐engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced function
Strong reporting background using standard Salesforce.com functionality
Detail oriented and self‐starter with strong written and interpersonal skill
Ability to work independently, as well as part of a team
Strong analytical and problem-solving skills, with ability to quickly process complex information

Additional Information

What can Astreya offer you?

Employment in the fast-growing IT space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
Focus on internal promotion and internal mobility – we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Education Assistance
Dedicated management to provide you with on point leadership and care
Numerous on the job perks
Market competitive compensation and insurance, health and wellness benefits

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